Healthi temporarily downloads your health information directly from your My Health Record to your device. For more information about how the My Health Record system keeps your data safe see the privacy and security policy at myhealthrecord.gov.au.
Your personal information is only stored on your device while in use. As soon as you log out or the app is closed all information is cleared and Healthi will re-download it from your My Health Record when you next log in.
Healthi temporarily downloads your list of medications, allergies, Medicare benefit items, personal information, and documents from the My Health Record.
Your health information is never collected, or sent to any third parties by Healthi. Healthi may send non-identifying information (such as crash reports) to Microsoft analytics to improve the app. The following information is sent by Healthi to Microsoft analytics:
Crash reports are sent to Microsoft analytics to assist us in quickly finding and fixing any bugs that may occur while using the app.
Healthi also sends basic information about what parts of the app are used (such as what screens are commonly visited). This allows us to focus our development effort on features that interest the greatest number of users.
Phone model, operating system, broad non-specific location data, and language.
Device information allows us to ensure that the app works with a wide range of devices.
Healthi collects the minimum amount of your personal information necessary to provide its services and does not retain any of your health information. This collection of personal information is at your discretion and is not required by any Australian law. If you choose not to provide your personal information, then you may not be able to access all the services offered by Healthi. Healthi will not disclose your personal information other than disclosures required by an Australian law or court/tribunal decision in accordance with the Privacy Act 1988 (Cth) and will not send your personal information overseas.
If you would like to seek access or amendment to your personal information held by Healthi, or make a complaint about how Healthi manages your personal information you should address your enquiry to the Contact Centre. Please limit the amount of personal information you provide to the Contact Centre and do not include information such as your Medicare Number, Individual Health Identifier or any other sensitive information not required to address your enquiry.
Alternatively, complaints about how Healthi manages your personal information can be sent directly to the Office of the Australian Information Commissioner.