How does Healthi keep my health records secure?
The protection and security of your personal information is something we take very seriously. We are committed to keeping your personal information secure. We take robust precautions to protect personal information from misuse and loss, and from unauthorised access, modification or disclosure. We have a range of practices and policies in place to provide a secure application.
Your personal information is transmitted from the My Health Record system directly to Healthi over the internet, not via any server operated by Chamonix Health. The information is protected while in transit using TLS 1.2, a protocol approved by the Australian Government for protecting sensitive information in transit over public networks.
Chamonix Health employees do not have access to the personal information in your My Health Record. Any information that you directly provide to us via the support centre is protected by a robust system of policies, firewalls and access controls.
We monitor the usage of Healthi through anonymous Google Analytics to detect suspicious or inappropriate behaviour.